2017 Cadillac XT5 Issues Include Transmission Complaints, Electrical Failures, and Bad Brakes - Vehicle History (2023)

The JD Power gave the 2017 Cadillac XT5 a reliability rating of three out of five, which is average. But consumer complaints and recalls of the high-end SUV tell a different story, with reports of transmission failure, electrical failure and squealing brakes preventing it from being the pinnacle of luxury.

key points

• oCadillac XT5 2017, formerly SRX, has collected nearly 70 complaints that have been reported to the National Highway Traffic Safety Administration (NHTSA) and one recall.
• Poor driveline behavior, including shudders and jerks, and even transmission failure, detract from the 2017 XT5's good ride quality.
• Reports of electrical problems range from minor glitches in your infotainment system to issues with control modules that lead to complete power outages.
• Various brake problems are also common, from annoying squeals to master cylinder failure to a recall for leaking brake fluid from the front brake calipers.
• It can be hard to see the 2017 XT5 as anything other than a fancy GMC or Chevy, but its nearly $800 average annual repair cost is a friendly reminder of its luxury price tag.

Rough shifting, jolting, and jolting are common owner complaints against the 2017 Cadillac XT5 transmission

Part of Cadillac's updates to its XT5 (formerly SRX) was a new eight-speed automatic transmission mated to GM's 3.6-liter V6. However, drivers expressed disappointment with the eight-speed gearbox and praised the car's ride quality.

AgainNearly 70 Complaints Filed With NHTSA About The 2017 Cadillac XT5, a fifth are for transmission and powertrain problems. Motorists report strange noises, strange shift behavior, and even complete transmission failure.

Car and driver claim automatic stop/start and cylinder deactivationmay contribute to the XT5's poor transmission performance. But various Cadillac Technical Service Bulletins indicate that these problems are becoming more common.

XT5 owners inCadillac forums discuss similar transmission issues, especially when downshifting at lower speeds. They find that software updates to the engine and transmission control modules have corrected the poor shift performance.

More tech means more electrical woes for the 2017 XT5, ranging from fizzing infotainment screens to outright blackouts

Adding new electronics was one of many updates to the 2017 Cadillac XT5. Unfortunately, the added technology brought additional problems.

Owner complaints filed with NHTSA mention:

• Key fobs that no longer work even after repair
• Faulty infotainment system forgot to open navigation or radio
• 360 degree camera intermittently failing

vehicle history'S2017 Cadillac XT5 Owner ReviewsAlso mention the widespread electrical problems. "I purchased this car as a Cadillac certified car and have had electrical issues since day three," said one owner. "Bluetooth hasn't worked since the fifth day."

"The only real problem is the technological connection," says anothervehicle historyfrom the user "There are glitches and the infotainment system works between 60% and 70% of the time."

An owner's NHTSA report indicates that his vehicle fell under the Lemon Law and was repurchased by Cadillac due to these issues.

Among the most serious issues identified in the NHTSA complaints is the complete shutdown of the 2017 XT5.Cadillac-Foren,observing various causes of power failure problem, including faulty control modules and fuse sets.

2017 XT5 has several reported brake issues including squealing, master cylinder misfire, and a recall for caliper fluid leaks

Despite using four-wheel disc brakes with cast-iron calipers and ceramic pads, the 2017 XT5's brakes are another area of ​​concern for the vehicle.

Owners have reported sizzling early in their ownership experience, ranging from day of purchase to a few thousand miles.

An owner shared his frustrations on Car Complaints,It says the rotors were repaired, brake pads replaced, and a technical service bulletin fixed it, but the squeal persisted.

While brake squeal is annoying in a new vehicle, that's not the worst problem with the 2017 XT5's brakes. Owners on various forums mention that the XT5's master cylinder has failed.

As noted in Auto Trouble MenagerieAn owner reported an accident while driving when the brake pedal went to the floor but there was no stopping power.

One possible cause of the master cylinder failure could be related to the recall of the front calipers, which may have a faulty caliper piston seal that could allow brake fluid to leak.

Reported complaints about the 2017 Cadillac XT5 reveal common problems in a luxury vehicle

Share bases with vehicles like thisGMC AcadiamiChevrolet-BlazerThat might be fine for GM engineers, but customers expecting a high-end luxury SUV may be disappointed with the 2017 Cadillac XT5.

Average Annual Repair CostsAccording to Repair Pal, it's almost $800., about 20-40% more than their Chevy and GMC counterparts.

Many probably appreciate the Cadillac XT5 simply because it is an American-built vehicle with practical design and modern technology. If you are one of them, you should take a look2018o2019 XT5they have significantly fewer complaints and no callbacks.

Photos: Cadillac

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