This post introduces some effective ways to fix Windows stuck on splash screen and provides professional help.data recovery software- MiniTool Power Data Recovery to recover lost data.
Recently, many users have doubtsWindows is stuck on the welcome screenproblem. Below is a real example from social.technet.microsoft.com:
This morning my Windows 10 Pro PC crashed. The computer is almost new with HP Windows 8 and has been upgraded to 10 pro as part of a Microsoft offering. Windows 10 hangs at the welcome screen. I've done all the advanced recovery options but luckily I don't have the original Windows 10 pro DVD, only Windows 8 pro. Any ideas? Thank you for the quick reply!!!
As you can see, Windows 11/10/8/7 hanging on the welcome screen is a serious problem. Fortunately, today we'll show you how to deal with it.
Recover your data first before you troubleshoot the boot screen
Before resolving the "stuck at splash screen" issue, you should first restore your files in case of data loss.
You may be wondering, "How effectiveRecover data when computer won't bootwithout damaging the original data?
MiniTool Power Data Recovery, debest data recovery softwareIt is recommended here.
This read-only data recovery tool offersBootable Media Creatora feature that helps you recover data when Windows 10 gets stuck on the welcome screen. It is fully compatible with almost all operating systems, including Windows 7, Windows 8, Windows 10, Windows 11 and Windows Server.
Works:Bootable Media Builder is only available in registered versions. HereMiniTool Personal Data Recoveryis recommended.
Now let's see the detailed steps of data recovery when Windows stuck on splash screen.
Process 1. Create a MiniTool bootable disk using Bootable Media Builder
Step 1. Download and install MiniTool Power Data Recovery Personal on a working computer by following the on-screen instructions.
Step 2. Run this professional data recovery software then clickbootable mediaicon as shown below.
Step 3. ChooseWinPE based media with MiniTool plugin.
Step 4. Create a boot disk by following these steps:Create a bootable CD/DVD/USB drive using Bootable Media Builder.
Process 2. Start the computer from the MiniTool bootable disc
Step 1. Connect the recorded boot disk to the computer that is stuck on the splash screen and start it with the following steps:Boot from the MiniTool bootable CD/DVD/USB Flash drive.
Step 2. ClickMiniTool power data recoveryin the main interface of MiniTool PE Loader to access the main interface.
Process 3. Recover data when Windows stuck on splash screen
The main interface of MiniTool Power Data Recovery is clickableScanningneed to specifyfile systemsas well as file types. For example, if you just want to recover lost photos, you can just check it outPicturethen clickOKto apply the changes as shown below.
Step 1. Podlogical unitsselect the destination drive containing the desired files, then click the buttonScanningto scan it (if you are not sure where the files you want are, you can proceedDevicesand select the entire device to scan).
After scanning, you will see all the files from the selected partition. To quickly find the desired one, you can useFilterWsearch phraseFunctions.
Filter:You can filter junk files by file type, file size, file category, and modification date.
Searched phrase:In the search box, you can enter part or all of the file name and pressWalk intoto search for specific files.
Step 2. Preview and check all necessary files, then clickBlushand select the folder where you want to save them.
Observation:Never save recovered files in their original path, otherwise it may becoveredand overwritten files cannot be recovered.
After transferring your data safely, you can now go ahead and try the following ways to fix Windows stuck on welcome screen.
7 solutions to fix Windows stuck on splash screen
- Disconnect USB devices.
- Disconnect from the Internet.
- Perform an automatic/startup repair.
- Check for errors.
- Restart the Windows Update Service.
- Restore Windows using System Restore.
- Replace the hard drive.
7 solutions: Stuck on splash screen on Windows 11/10/8/7
Method 1. Disconnect USB devices
Some users like to use all kinds of USB devices, such as mouse, keyboards, speakers, Bluetooth speakers, USB dongles, USB Wi-Fi adapters, etc. However, these connected devices may cause Windows 10 to stay on screen for some time. Long time. The welcome screen freezes.
Therefore, a common solution to this problem is to disconnect all externally connected devices from the computer.
Method 2. Disconnect from the Internet
According to users, Windows 10 sometimes hangs on the login screen because it tries to connect to a wireless connection. If Windows is stuck on the welcome screen, make sure you're not connected to the Internet before logging in.
Method 3. Perform Automatic/Startup Repair
Some users have reported that they have fixed Windows startup issues, including Windows 10 freezing on startup, Windows 7 freezing on splash screen,The computer turns on but there is no picture.and others performing auto repair.
Here you can do it by following these steps:
Paso 1.Create Windows installation media. Then insert this media into your computer and boot from it.
Step 2. Enter your language and other preferences and clickNextbutton to continue.
Step 3. Clickfix your computer.
Step 4. ChooseTroubleshooting>Advanced options. then clickinitial repair(Depending on the version of Windows you are using on your computer, this option may appear asAutomatic recoveryrather).
Step 5. Follow the on-screen instructions to complete the repair.
Once the repair process is complete, you can restart your computer to see if the splash screen freeze issue has been resolved. If not, try the methods below.
Main recommendation:If Windows automatic repair doesn't work, you can refer to this post:How to fix "Windows Automatic Repair is not working" error.
Method 4. Check for errors
In some cases, this problem can be caused by corrupted system files on your computer - stuck on Windows 11/10/8/7 splash screen. Therefore, you can run to fix it.CHKDSKand SFC to scan your computer and see if corrupted files are causing startup problems.
Below are the steps to scan your computer and check for errors.
Step 1. Insert the Windows installation media into your computer and boot from it.
Step 2. Select your language preference and clickNextCommand.
Step 3. After selecting your language, you can pressShift+F10to open the command line.
Step 4. Type the following commands in the command prompt window and pressWalk intoafter each of them:
- sfc/scan now
- chkdsk c: /f /r
Step 5. Wait for the repair process to complete. then writeSalidaand pressWalk into.
Step 6. Restart your computer to see if the stuck splash screen issue is resolved.
Method 5. Restart Windows Update
You can try restarting the Windows update service and then renaming some files if you are still stuck on the Windows 10 splash screen.
Here are the steps:
Step 1. Boot from the Windows installation media and select your language preferences. then pressShift+F10to open the command line.
Step 2. Writenet stop wuauservin the run dialog and pressWalk into.
Step 3. Writecd %raízdelsistema%and pressWalk into.
Step 4. Writeren SoftwareDistribution SD.oldand pressWalk into.
Step 5. Writenet start wuauservand pressWalk into.
Step 6. WriteSalidaand pressWalk intoto close the command line.
Step 7. Now restart your computer/laptop and check if the splash screen freeze issue is gone.
Method 6. Restore Windows using System Restore
system recoveryis a useful feature that allows you to restore the operating system to a previous state and fix any startup problems.
Step 1. Insert the Windows installation media into your computer and boot from it.
Step 2. Clickfix your computer>Troubleshooting>Advanced options>system recovery.
Step 3. Select an administrator account, then enter the correct password to continue.
Step 4. ClickNextwhen you see the System Restore interface as below.
Step 5. Follow the on-screen instructions to restore your computer.
If the "Windows 10/8/7 splash screen stuck" issue persists after restoring Windows, you should consider replacing your hard drive.
Method 7. Replace the hard drive
Sometimes, a physical problem with the hard drive is surely the cause of Windows stuck on the welcome screen. If all of the above solutions don't help you, then you should consider replacing your old hard drive with a new one.Reinstall Windows.
Helpful tip if you get stuck on the splash screen: backup your data
Experience shows that data loss can be caused by many factors, such as being stuck on the welcome screen,start computer with black screen,no boot configuration data fileetc. Therefore, it is important to learn how to reduce the risk of data loss.
The best way to avoid data loss is to back up all your important files. Here are two data backup tools to help you protect your files.
1. MiniTool Kreator cieni
Kreator cieni MiniToolis an all-in-one data protection solution for backing up files, folders, systems, drives and partitions to internal/external hard drives, USB drives, etc. on Windows 11/10/8/7.
The good news is that this file backup tool offers a 30-day free trial so you can see if it's right for you. Therefore, you can download it and try to use it without any worries.
For a detailed guide on how to use MiniTool ShadowMaker and other ways to back up your files, please refer to this post:How to back up files in Windows 10? Try these 4 best ways.
2. MiniTool Partition Wizard
MiniTool Partition Wizardfeaturescopy the diskWcopy the partitionto help you copy all data from one disk or partition to another without data loss. So you can download it to back up your data to external hard drives, USB flash drives, and more.
Hi! It is recommended to back up your data to avoid data loss! click to tweet
I hope the above solutions can help you solve the splash screen freeze issue. If you have other good solutions, please share them with us by leaving your comments in the comments area below. We would be grateful.
If you have any questions about using the MiniTool software, please contact us at[email protected]. We will solve them as soon as possible.
Frequently asked questions stuck on the welcome screen
Why am I stuck on the welcome screen?
- Too many devices are connected to the computer.
- System file corruption.
- Hard disk failure.
- Windows is trying to connect to a wireless connection.
How do I restart my computer?
- PressCtrl+Alt+Werkey combinations on the keyboard.
- click onActualIcon.
- Do a hard reset.