How to fix HP laptop stuck on HP screen | 10 effective ways (2023)

updated byCiciAugust 24, 2023

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How to fix HP laptop stuck on HP screen
Why HP laptop freezes on HP screen

"I've been using HP Pavilion for over a year now and haven't had any issues. However, when I tried to start my laptop today, I ran into a problem where it wouldn't start up properly. Instead, it froze at the HP logo screen. Although I've tried multiple restarts, the laptop still crashes every time the HP logo appears, so I'm not sure what's causing this issue.„.

Many HP laptop owners have faced the problem that their HP laptop freezes on the HP screen when turned on. Generally people have no idea about this problem. If you are facing the same problem and are looking for a workable solution, this article is for you. Discover 10 practical solutions to this problem. Apart from,FácilUSlisted the most common causes of an HP laptop stuck on the logo screen.

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If your HP computer is stuck on the HP screen preventing you from accessing the system, you can clickBoot from USB to HPto start the computer.

How to fix HP laptop stuck on HP screen

This section provides ten workable solutions and step-by-step instructions to ease the process. We've added real-time images for better understanding.

  1. Solution 1 - Remove all connected devices
  2. Solution 2 - Try restoring the power
  3. Solution 3 - Run Windows Startup Repair
  4. Solution 4 - Reset your graphics card drivers
  5. Solution 5 - Repair system files
  6. Solution 6: Run HP hardware diagnostic tests
  7. Solution 7 - Reinstall the RAM
  8. Solution 8: Restore the BIOS
  9. Solution 9 – Start your computer in safe mode
  10. Solution 10 – Try the boot repair tool

Then we provide step-by-step guides for each solution. If you found this tutorial useful, please click the buttons and share it to help more people.

Solution 1 - Remove all connected devices

Make sure no external storage device is connected to your HP laptop. Sometimes the operating system recognizes an external device as a boot source and the computer may get stuck at the HP logo screen. Remove all connected devices and restart the laptop.

Solution 2 - Try restoring the power

Power reset can help clean junk files and refresh memory. Eliminate errors that prevent the laptop from starting. Here are the steps:

Paso 1:Turn off the laptop and remove the charger.

Paso 2:Remove all removable accessories, including the battery (if removable).

Paso 3:Press and hold the "Power" button for 12-15 seconds.

Etap 4:Connect all peripheral devices and turn on the laptop.

Check if you can turn on the laptop.

(Video) How To Fix - HP Stuck in Boot Loop, Freezes Getting Windows Ready, Preparing Automatic Repair

Solution 3 - Run Windows Startup Repair

Boot Repair can potentially cause data loss. Follow the procedure below carefully.

Paso 1:Press the power button to force the laptop to shut down. Repeat the process until the system takes you to the startup repair page.

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Paso 2:Select "Troubleshoot" and click "Refresh PC or Reset PC".

Follow the on-screen instructions to complete the reset process. Once the process is complete, restart your laptop and you will see that the problem is solved.

Solution 4 - Reset your graphics card drivers

The cause of the HP laptop stuck on the HP logo may be due to problems with the graphics card driver in the system software. So, resetting the graphics card driver may solve the problem. Press the "Windows + Ctrl + Shift + B" keys when you see the HP logo. It will boot into the operating system to automatically reset the graphics card.

Solution 5 - Repair system files

Running Boot Repair is useful if you have a basic knowledge of running CMD commands. You can run the System File Checker (SFC) command to repair missing and corrupted system files.

Paso 1:While holding down the "Windows" key, type "Command Prompt".

Paso 2:Open the Command Prompt app from the list.

Paso 3:Type or paste the following command, then press "Enter":sfc/scan now

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This process will repair any corrupted or missing system files on your HP laptop.

Notification:
asSFC Scannow huge grainafter verification, you can either follow the guide to fix it or trust a third-party tool to fix corrupted system files.

Solution 6: Run HP hardware diagnostic tests

The screen freeze error can be caused by hardware problems of the laptop. Windows allows users to run hardware diagnostic tests in two ways. Let's see the steps here:

Quick test

Paso 1:Restart the laptop and press the "Esc" key several times. Hold the key until the diagnostic menu appears.

Paso 2:Press "F2" to enter BIOS boot mode and click "Diagnostics".

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(Video) HP Laptop Starts but No Display | Black Screen | HP Support

Paso 3:Select "System Tests" and then click "Quick Test".

Etap 4:Click "Run once" to start the test. You will see a detailed diagnostic report.

extensive test

The second diagnostic test is the "Extended Test". They look similar until you see the "System Tests" option. Then follow the instructions here:

Paso 1:Click "System Tests" and then "Extended Test".

Paso 2:Select "Run once" or "Step to error".

Please note that if the hardware fails the test, you will need to provide the 24-digit ID to HP Customer Care.

If you find that the drive is too damaged to repair, you can fix the problem by replacing the HP drive. Take the HP Omen for example. You can follow these steps to upgrade and replace your hard drive:

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Upgrade your HP Omen SSD [Effective Ways]

This excerpt provides valuable information on upgrading your HP Omen SSD, including compatibility, upgrade process steps, and more. You can apply this tutorial to all HP Omen computers, including HP Omen 30L, HP Omen 13/15/16/17.

How to fix HP laptop stuck on HP screen | 10 effective ways (5)

Solution 7 - Reinstall the RAM

Reinstalling the RAM sometimes solves the problem, as if you are stuck on the HP screen. Turn the laptop over and open the back cover. Locate the RAM slot and pull it out. Check if it is in good condition and reinstall it.

Observation*We do not recommend removing the RAM if the laptop is still under warranty.

Solution 8: Restore the BIOS

Your laptop may get stuck on the HP screen due to BIOS errors. Try the following steps to recover your BIOS:

Paso 1:Turn off the laptop.

(Video) HP - Boot Loop Fix - Restarting or Stuck Loading Fix

Paso 2:Hold down the "Windows + B" keys while holding down the power button.

Paso 3:After 2-3 seconds, release the power button by holding the Win + B keys until you hear a beep.

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You will see the HP BIOS update screen and the operating system will automatically start the recovery process.

Read more:The boot disk is not visible in the BIOS

Solution 9 – Start your computer in safe mode

Windows providesSecurity ModeOption to check and repair errors if the operating system does not boot normally. Here are the steps on how to easily start your HP laptop in safe mode.

Paso 1:Turn on the laptop and keep pressing the F8 key until you find the interface where you have the option "Troubleshooting" choice.

Paso 2:click "Advanced startup options" W "startup settings„.

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Paso 3:To choose "Security Mode"Use the arrow keys and press"reboot" Command.

If the laptop starts in safe mode, the problem is caused by the latest software or driver updates installed. We recommend uninstalling recently installed updates.

Solution 10 – Try the boot repair tool

The final method is to try a third-party tool:EaseUS batch masterif you still have a problem. It is a certified startup repair tool designed to fix startup errors automatically. It offers a special "startup repair" feature that allows you to fix possible startup problems with one click. The software algorithm has been extensively tested and researched to solve a variety of startup issues, making it ideal for handling common startup errors.

Download the trial version of EaseUS Partition Master to perform automatic one-click startup repair.

Free download

Windows 11/10/8/7100% safe

Also if youHP laptop running slow, you can find the best solution to improve performance with EaseUS Partition Master. So, do not hesitate to download it and enjoy its comforts.

(Video) How To Fix A HP In A Preparing Automatic Repair Restart Loop [2023]

Why HP laptop freezes on HP screen

The reason why your HP laptop is stuck on the HP screen can be due to several basic problems. Recognizing the possible causes can help you identify and fix the problem. Here are the most common reasons for this.

  • Computer overheating:Severe heating issues can cause startup problems at startup.
  • Virus attack:Malicious or uncertified software may prevent the device from booting.
  • Equipment storage:Faulty hardware may prevent your computer from starting.
  • System file corruption:Corrupted files prevent the normal boot process of the system.
  • RAM error:Bad/damaged RAM can cause boot problems.
  • BIOS error:Outdated or incorrect BIOS settings may be the cause.
  • Graphics driver error:Corrupted or incompatible drivers can cause startup problems.

If you encounter other errors, such as your HP laptop stuck in a boot loop, click the link for more information.

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Fixed: HP stuck in boot loop | 5 effective ways

Make sure your HP laptop doesn't get stuck in a boot loop! This guide provides you with the necessary step-by-step solutions to resolve the issue and get your HP notebook back to working order. So let's read carefully.

How to fix HP laptop stuck on HP screen | 10 effective ways (9)

Application

This page discusses possible solutions to an HP laptop screen freezing issue on an HP laptop. It includes each solution along with a step-by-step guide to ease the process. If you don't want to risk the integrity of your data, we also recommend using the most advanced startup repair tool - EaseUS Partition Master.

Free download

Windows 11/10/8/7100% safe

Frequently asked questions about HP laptops hanging on the HP screen

Follow this FAQ to find answers to more questions about HP laptops freezing on HP screens.

1. How to fix HP laptop stuck on black screen?

When HP laptop freezes on black screen, it can be caused by various software or hardware issues. Try doing a hard reset first, then make sure you have good hardware connections. If the problem persists, look for more advanced solutions, such as safe mode or system recovery options.

2. Why does my HP laptop hang on the Windows 10 start screen?

Corrupted system files, incompatible drivers, or pending system updates may be responsible for this problem. Try booting into safe mode, uninstalling the latest updates, or using system restore to restore your system.

(Video) How To Factory Reset HP Computer - Restore To Factory Settings - Using Windows 10

3. How can I reset a frozen HP laptop?

Force shutdown first, then try to restore power. If the laptop is still not responding, you may need to perform a system recovery or use the advanced recovery options. Also try restoring your BIOS settings.

FAQs

How to fix HP laptop stuck on HP screen | 10 effective ways? ›

Disconnect all peripheral devices and cables connected to your computer. Make sure the computer is disconnected from power and remove the battery. Press and hold the power button for at least 15 seconds. Then reconnect the power, leaving the battery out of the computer, and restart your computer.

Why is my laptop stuck on a black screen after the HP logo? ›

Disconnect all peripheral devices and cables connected to your computer. Make sure the computer is disconnected from power and remove the battery. Press and hold the power button for at least 15 seconds. Then reconnect the power, leaving the battery out of the computer, and restart your computer.

Why is my laptop stuck at the loading screen? ›

In some cases, the "Windows stuck on loading screen" issue is caused by Windows updates or other problems. At this time, you can enter the Safe Mode, do nothing, and then reboot your computer to help the computer start normally again. Safe Mode starts with a minimum set of drivers, software, and service.

What keys do I press to reset my HP laptop? ›

Turn on the laptop and immediately press the F11 key repeatedly until System Recovery starts. On the Choose an option screen, click "Troubleshoot." Click "Reset this PC."

What is the F11 key on HP laptop? ›

F11 is a special key set by HP, Dell, or Lenovo computer manufacturer to recover system to computer default settings when your computer (PCs, notebooks, desktops) corrupted due to hardware or software failure.

How do you fix a frozen HP laptop? ›

Steps to unfreeze your computer
  1. Access Task Manager by pressing Ctrl+Alt+Delete.
  2. It will show you what apps and background processes are running.
  3. Note how much CPU and memory each is using.
  4. If either number is collectively near or above 100%, then you should press the “End Task” button on a few programs.
Feb 7, 2021

How to reset HP laptop to factory settings without administrator password? ›

On the sign-in screen, press and hold the shift key, click the power icon , select Restart, and continue pressing the shift key until the Choose an option screen displays. Click Troubleshoot. Click Reset this PC, and then click Remove everything.

Videos

1. Fix a Computer That Is Locked Up or Frozen | HP Computers | HP Support
(HP Support)
2. Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
(HP Support)
3. How To Fix HP Blue Screen, Black Screen Blinking Cursor, Stuck Loading, Automatic Repair, BSOD
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4. HP Laptop Fix - Boot Device Not Found - Hard Disk (3F0)
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5. How To Fix HP Black Screen - Computer Starts But No Display - Screen Not Working / Dim
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6. How To Fix Run Diagnostic Scan For HP Laptop - Whats Wrong With My HP? Perform Self Test for HP
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